Lecture/Discussion About this course
Students will explore the various theories related to frontline service providers, specifically those with lived experience in the homelessness-serving sector in Canada. In this course, students will examine the intersectionality of frontline staff with lived experiences and the complexities of navigating a barrier-burdened system.
Based on the book, Behind the Frontline, students will explore relevant themes associated with homelessness, addiction, mental health, employment, barriers to accessing non-judgement support, systematic stigmatization, dual advocacy and self-care. Additionally, discussion about the motivation to enter and/or stay in social service work, men’s mental health, The state of the non-profit section in Toronto, What it means to be a front-line worker (definition, job description formal, job description actual) and the Opioid crisis.